![Machine customers may order parts and services for their own well-being through AI technology.](/content/images/size/w600/2023/04/shutterstock_2252763175.jpg)
Is Your Company Ready to Cater to Machine Customers?
In recent years, companies have been expanding their concept of customer service to a broader goal of creating a customer experience. It’s all about how the customer should have an experience, not just make a purchase. But soon, your company may be expanding that concept even further to include