A collection of 2 posts
When enterprise teams were forced to work from home, there was one department that seemed least likely to thrive in a remote setting: the contact center. The move forced many organizations to prioritize their digital transformation plans, with a special emphasis on moving to a cloud contact center. Now that
The complexity of cloud migration means enterprises are turning to network automation to ensure application performance levels, balance traffic loads, and manage bandwidth costs. For many that means adopting software-defined networking (SDN) and, more specifically, software-defined wide area networking (SD-WAN). There are many network automation solutions out there, and for