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A collection of 2 posts

Five Benefits of a Cloud Contact Center

Five Benefits of a Cloud Contact Center

Apr 12, 2021
Cloudcloud contact centerContact CenterCRMAPI

When enterprise teams were forced to work from home, there was one department that seemed least likely to thrive in a remote setting: the contact center. The move forced many organizations to prioritize their digital transformation plans, with a special emphasis on moving to a cloud contact center. Now that

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  • ITBroker.com
ITBroker.com
Five Considerations When Choosing a Network Automation Solution

Five Considerations When Choosing a Network Automation Solution

Feb 3, 2020
APIautomationNetworknetwork automation

The complexity of cloud migration means enterprises are turning to network automation to ensure application performance levels, balance traffic loads, and manage bandwidth costs. For many that means adopting software-defined networking (SDN) and, more specifically, software-defined wide area networking (SD-WAN). There are many network automation solutions out there, and for

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  • ITBroker.com
ITBroker.com
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